Casino VIP Club
The Casino VIP Club at Kiryrahotel Retreat is built for guests who return not just for the games but for the relationship - a tiered recognition program that grows more rewarding the more time you spend on our casino floor. Frequent players from across the Lower Mainland, regular visitors from Seattle, and international guests with a taste for live table action all find that membership reshapes the entire property experience. The philosophy is simple: consistent loyalty deserves tangible, personal recognition, not just points on a card.
Tiered Points Accumulation
Earn points at every table and slot position on the casino floor, with multiplier events running every Thursday and Saturday night - points convert directly into dining credits, room upgrades, and priority check-in privileges.
Dedicated VIP Lounge Access
Platinum and Diamond members enter a private lounge area set apart from the main gaming floor, furnished with reserved seating, attentive personal hosts, and direct access to high-limit table sections.
Priority Room Reservation Windows
VIP Club members unlock a 72-hour advance booking window for all three signature room categories, ensuring the Burnaby Ridge Suite or Deer Lake Prestige King is available on the dates that matter most.
Complimentary Dining Credits
Gold-tier members and above receive monthly dining credits redeemable across all four of Kiryrahotel Retreat's restaurant venues, automatically applied to your account on the first of each month.
Exclusive Member Event Invitations
From themed gaming nights tied to Burnaby's annual cultural festivals to private chef's table dinners at Ember & Grain, VIP Club members receive first-access invitations before events are opened to the general public.
Diamond Concierge Hotline
Diamond-tier members receive a direct, 24-hour private concierge line staffed by hosts who know your preferences, your usual table, and your favourite dish at Skeena & Salt - a genuinely personal service, not a call centre.